Privacy Policy

Last updated: January 15, 2026

This Privacy Policy describes how Ridafiy ("we", "us", or "our") collects, uses, stores, and protects information about you when you access or use our website at ridafiy.com and any related services, workshops, or interactive tools we provide (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you interact with our Services. This may include:

Account and registration data: your name, email address, and any credentials you create when registering for an account or enrolling in a workshop.

Communication data: messages, questions, or feedback you send us via email or contact forms.

Payment data: billing details required to process transactions. Payment card information is processed by our third-party payment providers and is not stored on our servers.

Workshop participation data: responses to exercises, assignments, submissions, and any content you contribute during interactive sessions.

1.2 Information Collected Automatically

When you use our Services, certain technical information is collected automatically, including:

Usage data: pages visited, features accessed, time spent on pages, navigation paths, and actions taken within the platform.

Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution.

Log data: server logs that record requests made to our systems, error reports, and access timestamps.

Cookies and similar technologies: we use cookies and comparable tracking technologies to maintain session state, remember preferences, and analyse usage patterns. See Section 6 for more detail.

1.3 Information from Third Parties

We may receive information about you from third-party services you connect to our platform, such as authentication providers or payment processors, to the extent permitted by those services and your settings with them.

2. How We Use Your Information

We use the information we collect for the following purposes:

Service delivery: to create and manage your account, process enrolments, deliver workshop content, and facilitate interactive exercises and assignments.

Communication: to respond to your enquiries, send service-related notifications, and provide support.

Improvement and development: to analyse how our Services are used, identify areas for improvement, and develop new features and content.

Security and integrity: to detect, investigate, and prevent fraudulent activity, abuse, or unauthorised access to our systems.

Legal compliance: to fulfil obligations under applicable law, respond to lawful requests, and enforce our terms and policies.

Marketing communications: to send you information about new workshops, features, or offers where you have given consent or where we have a legitimate interest, with the ability to opt out at any time.

3. Legal Basis for Processing

We process your personal information on one or more of the following grounds:

Contract performance: processing is necessary to deliver the Services you have requested or enrolled in.

Legitimate interests: processing is necessary for our legitimate business interests, such as improving our platform, ensuring security, and communicating with users, provided those interests are not overridden by your rights.

Consent: where you have given explicit consent, such as for optional marketing communications or non-essential cookies.

Legal obligation: processing is required to comply with a legal requirement applicable to us.

4. Sharing Your Information

4.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our platform and delivering our Services. These include hosting providers, payment processors, email delivery services, and analytics tools. All such providers are bound by contractual obligations to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If Ridafiy undergoes a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 No Sale of Personal Data

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymise it. Workshop participation records may be retained for a longer period to support your ongoing learning history and progress tracking.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Essential cookies: required for the platform to function, including session management and security features. These cannot be disabled without affecting core functionality.

Preference cookies: remember your settings and choices to personalise your experience.

Analytics cookies: help us understand how visitors use our platform so we can improve it. These may be provided by third-party analytics services.

Marketing cookies: used to deliver relevant communications and measure the effectiveness of our outreach, only where you have provided consent.

6.2 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Services. Where required, we will obtain your consent before placing non-essential cookies.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission, access controls, and regular security reviews. However, no system is entirely immune to risk, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us promptly if you suspect any unauthorised use of your account.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: the right to request a copy of the personal information we hold about you.

Correction: the right to request correction of inaccurate or incomplete information.

Deletion: the right to request deletion of your personal information, subject to certain legal exceptions.

Restriction: the right to request that we limit how we process your information in certain circumstances.

Portability: the right to receive your personal information in a structured, commonly used format.

Objection: the right to object to processing based on legitimate interests or for direct marketing purposes.

Withdrawal of consent: where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our Services are not directed at children under the age of 16, and we do not knowingly collect personal information from individuals in that age group. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal data without appropriate consent, please contact us immediately.

10. Third-Party Links and Services

Our platform may contain links to third-party websites, tools, or resources that are not operated by us. This Privacy Policy does not apply to those external services. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or data practices and accept no responsibility for them.

11. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact us:

Ridafiy

2 Thurles Rd, Drumgower, Thurles, Co. Tipperary, E41 NC84, Ireland

Email: info@ridafiy.com

Phone: +353 49 433 6517

Website: ridafiy.com

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our platform. Your continued use of our Services after any such update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically to stay informed about how we protect your information.

This policy was last reviewed and updated on January 15, 2026.